Privacy Policy

creating Consumer Digital Products that are

securely confidential and private by design for our clients.

We build digital products that respect consumer privacy and work for everyone.

This implies that we are cautious and careful about the data we use, how we use it, and how we protect it.

These principles guide our products, our processes, and our clients in keeping data private, safe, while putting you in control of your information.

CORDIALTEC PRIVACY POLICY

When you use our services, you’re trusting us with your information.

We understand that this is a big responsibility, and work hard to protect your information and put you in control.

At CordialTec, we poise to implement custom ideas and requirements that often push the limits of existing solutions.

As a company that acts responsibly, we work hard to make sure any solution that we provide, is balanced with the appropriate level of privacy and security for our users.

Our Privacy Principles help guide decisions we make at every level of our company, so we can help protect and empower our users while we fulfill our ongoing mission to provide Digital services that helps people transform their thoughts and imaginations into usable Real world Products.

INFORMATION CORDIALTEC COLLECTS

We want you to understand the types of information we collect as you use our services

We collect information to provide better services to all our users — from figuring out basic stuff like which native Nigerian language, or which native foreign language you speak, to more complex things like which algorithm best fits into your Business Logic, which State Managenet solution you’ll find most useful, the people/audience who matter most to you online, or which Media channels you might like.

The information CordialTec collects, and how that information is used, depends on how you use our services and how you manage your privacy controls.

When you’re not signed in to a CordialTec service, we store the information we collect with unique identifiers tied to the browser, application, or device you’re using. This allows us to do things like maintain your preferences across browsing sessions, such as your preferred language or whether to show you more relevant search results or based on your activity.

When you’re signed in to a CordialTec service, we also collect information that we store with your CordialTec Account, which we treat as personal information.

Things you create or provide to us

When you sign in to CordialTec service, you provide us with personal information that includes your name, Phone Number, and maybe Physical, address, and possible password to Accounts you might need us to administer, in the time period of offering our service.

Even if you are not signed in to a CordialTec service, but making enquiries that may require feedbacks and call backs, you might choose to provide us with information — like an email address to communicate with you or to receive updates about our services.

We also collect the content you create, upload, or receive from others when using our services. This includes things like email you write and receive, photos and videos you save, docs and spreadsheets you create, and comments you make on maybe YouTube videos.

Information we collect as you use our services

As mentioned in the “Things you create or provide to us” section above, we may collect your name, Phone Number, and maybe Physical, address, and possible password to Accounts you might need us to administer, in the time period of offering our service.

WHY CORDIALTEC COLLECTS DATA

We use data to create better services

Web

Mobile Apps

UI/UX Design

Registration

Software Dev

Brand Identity

We use data that we collect to understand your requirements, your higher intents, your phenomenal thoughts, and the other groundbreaking features and components you would like to see in the services we offer you: whether it be Web, Mobile, niche Software, or whatever else the service can be, that you desire us to make for You.

Maintain & improve our services

We use your information to ensure our services are working as intended, such as tracking outages or troubleshooting issues that you report to us. And we use your information to make improvements to our services — for example, understanding which responsive states your application deficits in, helps us improve device responsiveness and maintain strict Data integrity across all devices, including UI integrity in all features built into all our provided services.

Develop new services

We use the information we collect in existing services to help us develop new ones. For example, understanding that people need to target their users more on Mobile Phones, helped us to expand our reach into Mobile App development.

Provide personalised services

We use the information we collect to customize our services for you, including providing recommendations, personalized content, and customized sample Projects as guide in developing yours.

Measure performance

We use data for analytics and measurement to understand how our services are used. For example, we analyze data about your visits to our website to do things like optimize our Search algorithm.

We also use data like feedbacks to measure our Key Performance indicators to understand the percentage improvement against negative feedbacks, and service thumbs up we receive from clients.

Communicate with You

We use information we collect, like your email address, to interact with you directly. For example, we may send you a notification if we there is need to update certain service that may be prone to vulnerabilities from outdated software.

Or we may let you know about upcoming changes or improvements to our services.

And if you contact CordialTec, we’ll keep a record of your request in order to help solve any issues you might be facing.

Protect CordialTec, our users, and the public

We use information to help improve the safety and reliability of our services. This includes detecting, preventing, and responding to fraud, abuse, security risks, and technical issues that could harm CordialTec, our users, or the public.

We use different technologies to process your information for these purposes. We use automated systems that analyze your content to provide you with things like customized forms, custom designs, or other features tailored to how you use our services.
And we analyze your content to help us detect abuse such as spam, malware, and illegal content. We also use algorithms to recognize patterns in data.

We will ask for your consent before using your information for a purpose that isn’t covered in this Privacy Policy.

KEEPING YOUR INFORMATION SECURE

We build security into our services to protect your information

All CordialTec’s services are built with strong security features that continuously protect your information. The insights we gain from maintaining our services help us detect and automatically block security threats from ever reaching you.

And if we do detect something risky that we think you should know about, we’ll notify you and help guide you through steps to stay better protected.

We work hard to protect you and us from unauthorized access, alteration, disclosure, or destruction of information we hold, including:

— We use encryption to keep your data private while in transit.
— We offer a range of security featureslike 2 Step Verification to help you protect your account and Registration cum Login systems developed for you.

— We review our information collection, storage, and processing practices, including physical security measures, to prevent unauthorized access to our systems.

— We restrict access to personal information to CordialTec employees, contractors, and agents who need that information in order to process it. Anyone with this access is subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.

WHEN THIS POLICY APPLIES

This Privacy Policy applies to all of the services offered by CordialTec only: this Privacy Policy doesn’t apply to services that have separate privacy policies that do not incorporate this Privacy Policy.

This Privacy Policy doesn’t apply to:

— The information practices of other companies and organizations that advertise our services.

— Services offered by other companies or individuals, including products or sites they offer that may include CordialTec services to which the policy applies, or products or sites displayed to you in search results, or linked from our services.

Changes to this policy

We can change this Privacy Policy from time to time to reflect current realities: as the Business space is well known to constantly be in flux.

We will not reduce your rights under this Privacy Policy without your explicit consent: there will be notifications to such actions because our Privacy Policy is drafted more on protecting You( our clients, customers, investors, partners), than on reducing your rights.

If changes are significant, we’ll provide a more prominent notice (including, for certain services, email notification of Privacy Policy changes) and everything else, to make you well aware and well pre-informed, before such significant changes can be made.

In the end, keeping your information secure, is the aim of this Privacy Policy: and that is what we will do always.

Cookies are small pieces of text files with small pieces of data — like a username and password, sent to your browser by a website you visit.

They are used to identify your computer as you visit, and help that website remember information about your visit, which can both make it easier to visit the site again and make the site more useful to you.

Without cookies, you’d have to login every time you leave a site or rebuild your shopping cart if you accidentally closed the page — thus making cookies an important part of the modern internet experience.

PURPOSES OF COOKIES USED BY CORDIALTEC

CordialTec uses cookies for the reasons listed below:

Functionality

CordialTec uses cookies to execute things that are considered fundamental to a service: such as remembering choices and preferences, like your choice of language, storing information relating to your session — such as the content of a shopping cart, and enabling features or performing tasks requested by you.

Security

CordialTec uses cookies for Security purposes to protect you as you interact with our Services by authenticating users, protecting against spam, fraud and abuse, and tracking outages– ensuring that requests within a browsing session are made by the user, and not by other sites, thus preventing malicious sites from acting on behalf of a user without that user’s knowledge.

The cookies used to authenticate users help ensure that only the actual owner of an account can access that account, as they contain digitally signed and encrypted records of a user’s CordialTec’s Account ID* and most recent sign-in time.

The combination of these features allows CordialTec to block many types of attack, such as attempts to steal the content of forms submitted in Form features built for you in our Service delivery to You.

*Not necessarily CordialTec’s Account ID, but the Account ID of any website or Application we built for you, that requires Login and Registration.

Personalization

CordialTec uses cookies to personalize your content and provide you with personalized content. For example, there are times that You received an email bearing your name, or when you logged in, your were greeted by your first name, and things like that,

These cookies help enhance your experience by providing personalized content and features, depending on your browser settings, or your app and device settings.

Even if you reject cookies used for personalization, the non-personalized content and features you see may still be influenced by contextual factors, like your location, language, device type, or the content you’re currently viewing.

Session Management

CordialTec uses cookies for Session Management: which is a cornerstone in creating secure, interactive, and personalized user experiences within web applications.

As users navigate through web pages, making purchases, reading content, or engaging in various activities, their interactions need to be seamlessly connected and maintained. This is challenging given the stateless nature of HTTP – the foundational protocol of the web.

Session management bridges this gap, enabling applications to remember users’ actions and preferences from one page to the next, ensuring that their journey on a website feels cohesive and tailored to their needs.

For example, cookies let websites recognize users and recall their individual login information and preferences, such as the colours they set earlier, when they visited the website, or the social interests they opted for, when they last visited .

Analytics

CordialTec uses cookies for analytical purposes, to understand how you interact with a particular service.

Thus cookies helps us collect data that allows us to measure audience engagement and site statistics. This helps us to understand how services are used, and to enhance their content, quality and features, while also allowing us to develop and improve new services.

MANAGING COOKIES IN YOUR BROWSER

Most browsers allow you to manage how cookies are set and used as you’re browsing, and to clear cookies and browsing data.
Also, your browser may have settings letting you manage cookies on a site-by-site basis. For example, Google Chrome’s settings at chrome://settings/cookies allow you to delete existing cookies, allow or block all cookies, and set cookie preferences for websites.

Google Chrome also offers Incognito mode, which deletes your browsing history and clears cookies from the Incognito windows on your device after you close all of your Incognito windows.

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